Job Duties:
Tasks & responsibilities
- Provide technical support and troubleshooting to end users on PC, Mobile Devices, network, system, hardware, software and application systems
- Server administration, maintenance and daily monitoring
- Assist in managing hardware & software inventory items and maintain up-to-dated inventory records
- Assist in exploring and evaluation of new hardware and software
- Liaise with Vendors on IT procurement
- Participate in IT Projects implementation as assigned
Qualifications & experience
- Higher Diploma or above in Information Technology, Computer Science or related disciplines
- Minimum 2 years solid experience in supporting PC and Mobile Devices hardware / software, MS Windows 10 or above, MS Windows Server, MS Office, MS Exchange, VMware and other major software packages
- Hands-on experience in network support, such as Wi-Fi, VPN, routers, switches
- Professional certificate of MSCE, MCP, CCNA , ITIL Certifications is a plus
- Knowledge on Linux/Apache is a plus
- Strong Sense of information security and cyber security
- Teamwork and strong sense of responsibility is a must
- Good command of written and spoken English and Chinese
- Knowledge in Japanese is an advantage
The parent company of Promise is SMBC Consumer Finance Co., Limited which is wholly owned by Sumitomo Mitsui Financial Group (SMFG). About SMFG - The world's top 20 (total assets) of large scale banking group - SMBC has a history of about 100 years in Japan - Business not only in Japan, but also expand to Asia, America and Europe; listed on New York stock market; and invested 17.5% to BEA About SMBCCF - The pioneer of the consumer finance sector, has been leading the industry for almost half century - Business has been set up not only in Hong Kong, but also in China and Thailand
Job Duties:
Tasks & responsibilities
- Provide technical support and troubleshooting to end users on PC, Mobile Devices, network, system, hardware, software and application systems
- Server administration, maintenance and daily monitoring
- Assist in managing hardware & software inventory items and maintain up-to-dated inventory records
- Assist in exploring and evaluation of new hardware and software
- Liaise with Vendors on IT procurement
- Participate in IT Projects implementation as assigned
Qualifications & experience
- Higher Diploma or above in Information Technology, Computer Science or related disciplines
- Minimum 2 years solid experience in supporting PC and Mobile Devices hardware / software, MS Windows 10 or above, MS Windows Server, MS Office, MS Exchange, VMware and other major software packages
- Hands-on experience in network support, such as Wi-Fi, VPN, routers, switches
- Professional certificate of MSCE, MCP, CCNA , ITIL Certifications is a plus
- Knowledge on Linux/Apache is a plus
- Strong Sense of information security and cyber security
- Teamwork and strong sense of responsibility is a must
- Good command of written and spoken English and Chinese
- Knowledge in Japanese is an advantage
Skillset:
The parent company of Promise is SMBC Consumer Finance Co., Limited which is wholly owned by Sumitomo Mitsui Financial Group (SMFG). About SMFG - The world's top 20 (total assets) of large scale banking group - SMBC has a history of about 100 years in Japan - Business not only in Japan, but also expand to Asia, America and Europe; listed on New York stock market; and invested 17.5% to BEA About SMBCCF - The pioneer of the consumer finance sector, has been leading the industry for almost half century - Business has been set up not only in Hong Kong, but also in China and Thailand