IT Helpdesk Engineer
OPM Systems Company Limited
Islands District

Job Duties:

  • Job Responsibilities:

    • Provide end-user software applications and computer hardware support and troubleshooting in a professional manner.
    • Keep  record of daily data communication transactions, problems and remedial action taken
    • Handle the user requests according to the IT standards/procedures/guidelines
    • Responsible to work according to the shift duty assigned and support roster for 24/7 technical support to End users
    • Report to Line manager or Supervisor and finish the duties with proper time management

     

    Job Requirements:

    • Work in customer site in Tung Chung
    • Diploma or above in Information Technology or Computer related disciplines
    • 1.5 years or more hands-on experience in IT Helpdesk and End-User support
    • Shift duty required (Public transportation available at their on-duty and off-duty time)
    • Shift duty on Sunday and Hong Kong Public Holiday required (Have shift allowance)
    • Monthly salary HK$18,000-22,000

Skillset:

Flexible and able to work both in team and independently
I.T. Certificates holder is an advantage
Good command in Cantonese and English and Putonghua is an advantage
Willing to learn and self-initiative and work independent.
Good interpersonal skill and telephone manner and service attitude
Company Information

OPM Systems Company Limited is one of the leading solutions provider on Identity and Access Management(IAM). We provide comprehensive deployment services to various network security solutions, software applications development and maintenance services to commercial corporations, government, semi-government sectors and education instituations. We have an experienced team in solutions implementation and project management who help develop and deploy sophisticated business solutions that enhances business operations.

Additional Information
Career Level
  • Entry Level
Job Type
  • Full Time
Years of Experience
  • 1 - 3 Years
Benefits
  • Life insurance, Medical insurance, Performance bonus
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IT Helpdesk Engineer
OPM Systems Company Limited
Islands District

Job Duties:

  • Job Responsibilities:

    • Provide end-user software applications and computer hardware support and troubleshooting in a professional manner.
    • Keep  record of daily data communication transactions, problems and remedial action taken
    • Handle the user requests according to the IT standards/procedures/guidelines
    • Responsible to work according to the shift duty assigned and support roster for 24/7 technical support to End users
    • Report to Line manager or Supervisor and finish the duties with proper time management

     

    Job Requirements:

    • Work in customer site in Tung Chung
    • Diploma or above in Information Technology or Computer related disciplines
    • 1.5 years or more hands-on experience in IT Helpdesk and End-User support
    • Shift duty required (Public transportation available at their on-duty and off-duty time)
    • Shift duty on Sunday and Hong Kong Public Holiday required (Have shift allowance)
    • Monthly salary HK$18,000-22,000

Skillset:

Flexible and able to work both in team and independently
I.T. Certificates holder is an advantage
Good command in Cantonese and English and Putonghua is an advantage
Willing to learn and self-initiative and work independent.
Good interpersonal skill and telephone manner and service attitude
Company Information

OPM Systems Company Limited is one of the leading solutions provider on Identity and Access Management(IAM). We provide comprehensive deployment services to various network security solutions, software applications development and maintenance services to commercial corporations, government, semi-government sectors and education instituations. We have an experienced team in solutions implementation and project management who help develop and deploy sophisticated business solutions that enhances business operations.

Additional Information
Career Level
  • Entry Level
Job Type
  • Full Time
Years of Experience
  • 1 - 3 Years
Benefits
  • Life insurance, Medical insurance, Performance bonus