Job Duties:
Responsibilities:
- Acting as a liaison between the business and IT teams
- Develop a trusted advisor relationship with key stakeholders
- Collect, elicit, validate and document the business problems, requirements and processes
- Decompose business requirements into functional requirements for solution design
- Work closely with business users & IT to align the understanding of business goal, requirements and solution
- Liaise between stakeholders and technical teams to facilitate timely and successful delivery of solutions
- Support in IT account management and system change request process operations
Requirements:
- Degree holder or above in Computer Science/Information System
- Minimum 2 years relevant experience, preferably in telecom space
- Hands-on experience in CRM and ERP project and system is an advantage
- Experience in project management, process reengineering, business flow design is advantage
- Ability to understand the as-is process, conduct gap analysis with new system features/functionality and come up with the to-be process
- Strong interpersonal skills
- Good written and verbal communication skills in English and Chinese
- Mature, dynamic, self-motivated and able to work independently
- Candidate with more experience will be considered as Senior Business Analyst
SmarTone is constantly breaking new ground in the converging world of communications and media. As a market leader, we are committed to delivering unbeatable customer experiences that truly enrich lives. To do this, we need passionate, energetic and pro-active people like you. If you share our way of thinking, we would like to hear from you.
Job Duties:
Responsibilities:
- Acting as a liaison between the business and IT teams
- Develop a trusted advisor relationship with key stakeholders
- Collect, elicit, validate and document the business problems, requirements and processes
- Decompose business requirements into functional requirements for solution design
- Work closely with business users & IT to align the understanding of business goal, requirements and solution
- Liaise between stakeholders and technical teams to facilitate timely and successful delivery of solutions
- Support in IT account management and system change request process operations
Requirements:
- Degree holder or above in Computer Science/Information System
- Minimum 2 years relevant experience, preferably in telecom space
- Hands-on experience in CRM and ERP project and system is an advantage
- Experience in project management, process reengineering, business flow design is advantage
- Ability to understand the as-is process, conduct gap analysis with new system features/functionality and come up with the to-be process
- Strong interpersonal skills
- Good written and verbal communication skills in English and Chinese
- Mature, dynamic, self-motivated and able to work independently
- Candidate with more experience will be considered as Senior Business Analyst
Skillset:
SmarTone is constantly breaking new ground in the converging world of communications and media. As a market leader, we are committed to delivering unbeatable customer experiences that truly enrich lives. To do this, we need passionate, energetic and pro-active people like you. If you share our way of thinking, we would like to hear from you.